Privacy policy


At KGA Logistik AB, we are working to ensure that your personal privacy is protected in accordance with applicable data protection legislation. We therefore have a policy that determines how your personal data is processed and protected. Current privacy policy is always available on our website.

This privacy policy applies to our customers, suppliers and other users of the company’s services. The policy governs how we process your personal information. You are welcome to contact us for any questions.

Who is responsible for your personal information?

KGA Logistik AB (556673-3282), Bofors Industrial Area, 691 80 Karlskoga is responsible for the processing of your personal data.

What is processing of personal data?

Personal data is all information that can be directly or indirectly attributed to a physical living person.

Any action taken with personal data is a treatment, regardless of whether it is performed automated or manually. Examples of common treatments are collection, registration, organization, storage, processing, transfer and deletion.

What kind of personal data do we collect?

We collect personal information when your company or you yourself are registered as a customer, when making orders, contact our customer service, participate in competitions, subscribe to newsletters, attend events or trainings, etc. This may include contact information, organization number or social security number and payment information. It may also apply to images and sound recordings that are processed in a computer – even if no names are mentioned, or different electronic identities (eg IP numbers) if they can be linked to a physical person.

When we collect personal data, we specify the information we collect, the purpose and the length of time we intend to keep them.

Where are your personal data stored?

The data we collect are stored in the EU/European Economic Area (EEA), but can also be transferred and processed in countries outside the EU/EEA. All such transfer of personal data is in accordance with applicable legislation.

How do we use your personal information?

We may use your personal information for the following purposes:

  • To register you as a customer/contact person
  • To create login information for e-commerce and other digital services
  • To process your orders and deliveries
  • To handle customer service and complaints
  • To contact you in case of any problems with your order and/or delivery
  • To answer your questions and to inform you of new, changed services/products/routines
  • To handle bookings of events, fairs, trainings, subscriptions
  • To send promotional offers such as newsletters, promotional magazines or other information/communications
  • To conduct and manage participation in competitions
  • To perform credit checks by companies registered as a customer or connected to new services
  • In order to fulfill the KGA Logistik’s legal obligations
  • To make analyzes so that we can provide you with relevant offers and information
  • To send surveys, market research that allows you to influence our offers and services
  • To test and improve systems that provide our services
  • To prevent abuse or inappropriate use of our services
  • To prevent, prevent and investigate crimes against the company

How long do we save your personal information?

We will save your information as long as it is required to meet the above purpose, or as long as we are required by law to do so. Your information is deleted in accordance with the information you receive when registering data.

What are your rights?

You are entitled at any time in writing to request information about the personal information we have about you. If these data are incorrect, you may want to get them corrected. You can always request that your personal information be deleted. Statutory requirements for personal data can not be deleted.

Contact us by letter or by e-mail. Contact information is available at the end of the policy.

Anyone whose personal information is registered with us has the right to:

  • Get information about processing personal data when collecting data
  • Free of charge (once a year), upon request, to obtain the personal information that is registered with us
  • Get incorrect personal information corrected or completed
  • Revoke a given consent for the use of personal data
  • Get their data deleted (if they are not required by law)
  • Refrain from targeted marketing
  • Request that the data you provided be transferred to another personal data controller (data portability)
  • Be informed about personal data incidents that occurred through, for example, data/security violations

Who has access to your personal information?

We never sell or exchange your personal information with third parties for marketing purposes. On the other hand, the distribution of news, invitations and other marketing is sometimes managed jointly by several of the Martin & Servera Group companies.

Personal data can be transferred to external parties who process personal data on behalf of the company and as instructed by the company. Such external parties are personal information assistants and shall always sign a grant agreement with the company.

Personal data may be transferred without bribery agreements to external parties with their own personal liability when there is legal basis or legal obligation for the transfer. The transfer will then be documented and only the necessary data will be transferred.

What are cookies and how do we use it?

On some parts of our site, cookies are used to give you access to additional features such as the ability to save passwords. A cookie is a small text file that the site you visit requests to save on your computer.

More information about cookies and how to avoid them is available on the National Post and Telecom Agency’s website, and at


There may be links to other sites in our digital channels that we are not in control of. We are not responsible for privacy or content on these websites.

Responsible for personal data

KGA Logistik AB
Bofors Industrial Area
691 80 Karlskoga

Phone: +46 (0) 586 84 290
Company Register: Bolagsverket
Organization Number: 556673-3282
VAT registration number: SE556673328201